SIA Registered Door Supervisor Lv2

The purpose of a SIA Registered Door Supervisor is to ensure that all customers visiting a licensed venue remain safe and have an enjoyable experience in the knowledge that if a situation or incident were to occur, it would be dealt with professionally by experienced staff. 

SIA Registered Door Supervisors remain professional at all times, are aware and confident. They handle situations and incidents fairly, dealing with concerns according to the law. 

Under the Private Security Industry Act, Door Supervisors must have a licence to practice issued through the SIA. It is an offence to work as a Door Supervisor without an SIA licence, and the penalty for working without a licence could result in a large fine or up to 5 years imprisonment. The licence must be on display at all times. However before applying for a licence the appropriate training must be taken and all exams passed, if this is not done your application will be refused by SIA. 

Any venue that has entertainment of any sort must have an SIA licensed holder on the premises at the time, whether this be a licensee of the venue or an SIA Registered Door Supervisor. 

Some of the reasons, venues have SIA Registered Door Supervisors include: 

• Inebriated customers

• Argumentative, Disorderly and/or Violent Customers

• Gaming in unlicensed areas, e.g.: Gambling

• Soliciting for Business

• Managements licence at risk for various reasons

• Drugs

• General spoiling of atmosphere or environment

Unit 1 Working in the Private Security Industry

Total Guided Learning Hours: 10 

• Know the purpose and main features of the private security industry

• Understand the legislation that is relevant to people working in the private security industry

• Understand relevant aspects of health and safety in the workplace

• Know how to apply the principles of fire safety 

• Know how to deal with non-fire-related workplace emergencies

• Understand the principles of effective communication and customer care in the private security industry 

Unit 2 Working as a Door Supervisor

Guided Learning Hours: 10 

• Understand the behaviour appropriate for individual door supervisors, as defined by the Security Industry Authority (SIA) Standards of Behaviour

• Understand the elements of civil and criminal law relevant to door supervisors 

• Understand search procedures and the reasons for having them 

• Understand the powers of arrest and related procedures 

• Understand relevant drug legislation and its relevance to the role of the door supervisor 

• Understand incident recording and crime scene preservation 

• Understand licensing law and social responsibility 

• Understand and be able to follow procedures for emergency situations 

UNIT 3 Conflict Management for the Private Security Industry

Guided Learning Hours: 8 

• Understand the principles of conflict management appropriate to their role

• Understand how to recognise, assess and reduce risk in conflict situations 

• Understand how to communicate effectively in emotive situations and de-escalate conflict 

• Understand how to develop and use problem solving strategies for resolving 

• Understand conflict good practice to follow after conflict situations

UNIT 4 Physical Intervention Skills for the Private Security Industry

Guided Learning Hours: 10 

• Understand physical interventions and the legal and professional implications of their use

• Understand how to reduce the risk of harm when physical intervention skills are used 

• Be able to use non-pain related physical skills to protect yourself and others from assault

• Be able to use non-pain related standing holding and escorting techniques, including non-restrictive and restrictive skills

• Understand good practice to follow after physical interventions

The SIA Door Supervisor licence offers a gateway to a rewarding career and is unique as it qualifies an individual to work as a Door Supervisor. A door supervisor has the luxury of working in entertainment venues where alcohol is being served, such as hotels, casinos, nightclubs and other venues however also has the ADDED bonus of being able to work everywhere a Security Guard can such as warehouses, offices, shopping centres etc. In the UK, all security industry qualifications are specified by the SIA and offered through the following awarding bodies: EDI, City & Guilds, Highfield ABC, NOCN and Edexcel. Our highly experienced SIA trainers will deliver only the best when it comes to security training.