The purpose of a SIA Registered Door Supervisor is to ensure that all customers visiting a licensed venue remain safe and have an enjoyable experience in the knowledge that if a situation or incident were to occur, it would be dealt with professionally by experienced staff.
SIA Registered Door Supervisors remain professional at all times, are aware and confident. They handle situations and incidents fairly, dealing with concerns according to the law.
Under the Private Security Industry Act, Door Supervisors must have a licence to practice issued through the SIA. It is an offence to work as a Door Supervisor without an SIA licence, and the penalty for working without a licence could result in a large fine or up to 5 years imprisonment. The licence must be on display at all times. However before applying for a licence the appropriate training must be taken and all exams passed, if this is not done your application will be refused by SIA.
Any venue that has entertainment of any sort must have an SIA licensed holder on the premises at the time, whether this be a licensee of the venue or an SIA Registered Door Supervisor.
Some of the reasons, venues have SIA Registered Door Supervisors include:
• Inebriated customers
• Argumentative, Disorderly and/or Violent Customers
• Gaming in unlicensed areas, e.g.: Gambling
• Soliciting for Business
• Managements licence at risk for various reasons
• Drugs
• General spoiling of atmosphere or environment